PolicyConnect User Directory Guides

If your organisation does not use Single Sign-On, a user directory will be created for you. From here you can manage your site’s users and their permissions.

When your user directory is set up, administrator accounts will be created for the individuals you have nominated. When these accounts are created, emails will be sent to each administrator with a temporary password that they will be requested to change. The links in these emails expire after 1 week. If the password has not been changed within this time frame, you will need to contact CompliSpace to let us know that the accounts need to be re-created.

If you are unable to click the Send button when setting a new password, this is because you have entered mismatched passwords.

You will need to set up your user profile in the user directory before you can log in to your PolicyConnect site.