This is a brief overview of how an incident is generally managed once a form is submitted (Simple):
Incident Workflow (Detailed)
Who is involved? | Accessing the Incident Form | What happens at this stage? | |
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Anyone who has access to the public link of your incident form |
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Assigned Manager User(s) |
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Assigned Manager User(s) |
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Notes:
- Evidence Documents can be attached in all stages of incident management;
- Anyone who is provided a link to a form may submit; and
- Management can push the incident to another appropriate Manager user.
ONLY full licence users will be able to TRIAGE & MANAGE submitted forms.
In addition to the above forms, CompliSpace can also provide templates for External Complaints, Privacy Queries & Complaints,Report a Risk, Suggestion Box, Compliance Breach and Correct Action Requests.
Need More Help?
Contact Your Consultant Team
Your consultant and their team will be across all aspects of your site and will be the best option for understanding any issues you may be experiencing.
Speak with Our Help Desk
Our help desk team is happy to assistant with any questions you may have about your systems, policies, or technical issues that may arise.
Phone: | 1300 132 090 |
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Email: | helpdesk@complispace.com |