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Step-By-Step Guide

  1. When you log into Assurance, your To Do list will display the tasks(s) that you will need to complete.

  2. Click on Not Started and the task performance popup will appear.

  3. In the task performance popup you will need read the description, which will be worded as a question.

  4. Under Status, you will need to respond to the question by selecting either In Progress, Compliant or Not Compliant.   

  5. You may be required to provide a comment or attach evidence documents depending on your answer.

  6. Click Save and your task result will be recorded. 

 

Responding to a Task via To Do List


  1. You should receive an email notification from Assurances with a link to the task.

  2. Click on the link and it should take you to the task performance popup.

  3. Follow steps 3 to 6 above.

 

Video Guide


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Need More Help?


Contact Your Consultant Team

Your consultant and their team will be across all aspects of your site and will be the best option for understanding any issues you may be experiencing. 

Speak with Our Help Desk

Our help desk team is happy to assistant with any questions you may have about your systems, policies, or technical issues that may arise.

Phone:1300 132 030
Email:helpdesk@complispace.com

Learn more on CompliSpace TV

CompliSpaceTV contains video tutorials on the administrator functions of the PolicyPlus and Assurance systems. This does require a login to access, which can be requested from the Help Desk team.

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