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The Risk Gap Report allows you to report on risks in your Assurance site and shows the gap between the target risk rating and current risk rating for each risk. 

Following are the steps to renewing credentials using Public Liability Insurance as an example.


Step-By-Step Guide

To run this report first, go to the report screen by clicking on Reports at the top of the screen, then select Risk Gap Report under the ‘Built In Reports’ column:

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It is important that you filter the report and select only those Risks that you would like to include in your report. To do so click on the Filter bar, then select the field you would like to filter the report by, such as Registers and Forms Template, Entity, Business Unit, Risk Classification or Risk Gap:

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Drag and drop the fields that you would like to include in the report by clicking and holding the ellipsis, and to add more fields start typing in the white box beneath Fields. You can also sort and group your report by different fields, so for example you can create a report and group them by the Entity associated with each risk.

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There are several Summaries and Charts that can be added to this report. The one that is unique to this report is the Risk Gap Chart:

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Ticking this will include a chart that shows on a matrix the number of risks in your system that have a rating above or below their Target Risk:

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If you include the Risk Target Gap in the report you will see for each risk a column that displays how far each risk is from its target risk:

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The circle indicates the target risk while the R indicates the current risk rating:

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You can Export your Folio Report to PDF or Spreadsheet. To run the report to PDF, just click on Export OR click on the down arrow next to arrow and select PDF. To run the report as a spreadsheet, select ‘Spreadsheet’ and a CSV file will be exported from your browser.

The status will change to Renewal Due Soon (by default this is set to notify you 6 weeks before expiry) for action to request an updated credential. For example to email the provider requesting an updated Public Liability Insurance Certificate so that you can continue to engage their services. Once the Provider has returned the updated certificate of currency via email, it can be saved this to your computer ready for upload to Assurance.


To Replace the expiring/expired credential;

1. Select the Resources Tab.

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2. Click Providers.

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3. Select the Provider by clicking on the Key or the Name.

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4. Navigate to the Credentials Tab.


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5. Click on the credential within the Credential Type Column (eg Public Liability Insurance).

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6. Click the Replace Button.


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7. A popup window will appear where you can enter the new renewal date and attach the evidence.


8. Click Create and the status will then update to Current.

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