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Following are the steps to request approve credentials using Working with Children Check as an example.


Step-By-Step Guide

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To Replace the expiring/expired credential;

1. Select the Resources Tab.

2. Click Providers.


3. Select the Provider by clicking on the Key or the Name.


4. Navigate to the Credentials Tab.



5. Click on the credential within the Credential Type Column (eg Public Liability Insurance).


6. Click the Replace Button.



7. A popup window will appear where you can enter the new renewal date and attach the evidence.


8. Click Create and the status will then update to Current.