Step-By-Step Guide
- Select the Tasks title to open the Task Library
- Locate the task you wish to assign and select the Key
- You should be in the Details section of the selected task
- Press the 'Edit' button to change the Task
- Amend Fields as required
- Once you have completed you amendments, scroll to the bottom and select 'Update'
Video Guide
Need More Help?
Contact Your Consultant Team
Your consultant and their team will be across all aspects of your site and will be the best option for understanding any issues you may be experiencing.
If you need assistance beyond how to use a system, then your Consultant (for consulting, content, PolicyPlus or Assurance needs) or Client Learning Manager (for the Staff Learning System or CompliLearn) are your best ports of call.
You can contact your Consultant or Client Learning Manager directly or contact 1300 132 090 and ask to be put through.
Speak with Our Help Desk
Our help desk team is happy to assistant with any questions you may have about your systems, policies, or technical issues that may arise.
The Help Desk is staffed with Help Desk Agents who are there to help you work through issues you may be having with PolicyPlus or Assurance. You can either call the help desk for in-person support or email directly.
How to reach the Help Desk:
- For all your PolicyPlus or Assurance queries please call 1300 132 090 or email helpdesk@complispace.com.au 08:30 - 17:30 AEST
- For any Staff Learning System (SLS) queries please contact SLSCustomerSuccess@complispace.com.au or GO1 (either via email to support@go1.com or the chat icon in the bottom right-hand corner of the SLS)
Learn more on CompliSpace TV
CompliSpaceTV contains video tutorials on the administrator functions of the PolicyPlus and Assurance systems. This does require a login to access, which can be requested from the Help Desk team.